Privacy Policy

Squitchy Lane is committed to protecting the privacy of individual’s personal information. We will only collect, use or disclose personal information in accordance with relevant laws and with this privacy policy.

To the extent that we are required by law to obtain your consent, by disclosing your personal information to us, using any of our services, or using our website, you are indicating that you consent to the collection, use and disclosure of personal information about you on the terms contained in this policy.

INFORMATION YOU GIVE US

You provide us with information about yourself when corresponding with us, entering our competitions, buying our wines or when using or registering on our websites. This may include:

  • when you transact with us online, over the phone or in person.
  • when you enter a promotion or competition conducted by us (including via our websites or through social media sites).
  • when you visit and/or register to use one of our websites or when you participate in discussion boards or other social media functions on our websites.
  • when you contact us to request information or support in relation our company, products or services.

If you buy wine from us online for example, we will require you to provide us with your name, address and phone number so we can process your order and deliver your wine to you. We will also require your date of birth to verify that you are of legal drinking age, and your credit card number to process the sale.

INFORMATION COLLECTED BY US AND OUR USE OF COOKIES

Apart from the information you give us directly, we also automatically collect information about you when you visit our websites, including through the use of cookies. Cookies are small data files that are downloaded onto your computer when you visit a particular website. The information we collect is:

  • technical information such as your computer’s IP address, hardware type, browser type, device identifier and screen type.
  • any search terms entered on our website.
  • general location data based on your device or IP address.
  • any technical errors or exceptions.
  • information about your visit such as the products you viewed or searched for, the length of your visit, page load speed, and the pages that you visited.

Cookies help us gather and store information about visitors to our websites. They help our websites remember what you chose on previous pages (to avoid having to re-enter information) and can help us to identify you as a unique visitor, as well astailor content.

If you prefer not to receive cookies you can adjust your Internet browser to refuse cookies or to warn you when cookies are being used. However, some parts of our websites will not function if cookies are turned off. We therefore strongly recommend that you leave cookies fully functional.

ON USE OF YOUR INFORMATION

We will not use your information to carry out electronic marketing unless we have your consent. For example, if you have entered a promotion in relation to our products, we may obtain your consent to send marketing materials about those products. If you receive electronic communications from us, we will always provide you with an opportunity to unsubscribe from receiving further information from us by clicking on the unsubscribe link provided in the communication.

We may use or disclose the personal information we collect for one or more of the following purposes in order to conduct our business and pursue our legitimate business interests (and where required, your consent):

  • To fulfill or meet the reason you provided the information. For example, if you provide your personal information to purchase our products, we will use that information to process and manage your order.
  • To provide, support, personalize, and develop our website, products, and services and to help us gain a better understanding of your likes and dislikes in order to improve our websites and the services we offer.
  • To help maintain the safety, security, and integrity of our website, products and services, databases and other technology assets, and business.
  • To personalize your website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (where we do not need your consent).
  • To allow you to participate in interactive features of our websites and administering our promotions and competitions.
  • To verify that you are of legal drinking age in your jurisdiction.
  • To make suggestions and recommendations to you and other users of our websites about goods or services that may interest you or them.
  • To fulfil a contract we may have with you, such as where you make a purchase from us or enter one of our competitions.
  • In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations).

In some instances, the provision of information to us is mandatory. If for example you want to buy wine from us and certain personal information is not provided (such as your age, your contact details and delivery address), then we will not be able to fulfil your order. We will always ensure that we minimise the amount of data we collect and will only ask for data that we need to process your request.

OUR DISCLOSURE OF YOUR INFORMATION

We will not disclose your personal information to third parties except:

  • with your consent.
  • where we are required or authorised by law to do so, for example to law enforcement agencies.
  • to technology and administrative service providers and outsourcing contractors.
  • to other companies and individuals who assist is in providing products and services or who perform functions on our behalf.
  • where third parties appointed by us require access to personal information held by us to perform services to you.
  • to marketing and advertising agents.
  • to our related companies in order to operate business.

We may also transfer personal information to a related company or a third party in the event of any reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock.

WITHDRAWING CONSENT OR OBJECTING TO DIRECT MARKETING

Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your information for other purposes, such as those set out above. You have an absolute right to opt-out of direct marketing, and to object to profiling we carry out for direct marketing purposes, at any time. You can do this by following the instructions in the communication (where this is an electronic message) or by contacting us directly.

Phone: 03 5964 9114

Email: info@squitchylane.com.au

Address: 9 Medhurst Road, Gruyere, VIC 3770